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Program Title


Mental Health Association of Alameda County
Affiliate Executive: Steve Bischoff
954 60th Street, Suite 10
Oakland, CA 94608
Phone: (510) 835-5010
Fax : (510) 835-9232
Prevention and Recovery in Early Psychosis (PREP) A collaborative effort to assist youth and young adults aged 16 to 24 in Alameda County who are exhibiting signs and symptoms of serious mental illness associated with psychosis. PREP aims to transform the treatment of psychosis by intervening early with culturally competent assessment and diagnosis and by delivering the most effective multifaceted treatment focused on wellness and achieving recovery. MHAAC's role in this new collaborative is to provide outreach and educational presentations to inform the community about this new program and to reduce the stigma associated with psychosis. PREP began serving youth and families in July 2010. Direct phone numbers: for clinical services 888-535-7737 - to arrange an educational presentation 510-350-1867 – information is also available on its website
Family Education & Resource Center (FERC) A new and innovative family/caregiver-centered program that provides information, education and support services to family/caregivers of children, adolescents, transitional age youth, adults or older adults with serious emotional disturbance or mental illness living in all regions of Alameda County. These services are provided in a culturally competent manner, reaching out to people from a variety of language and cultural backgrounds.

FERC offers a telephone warm line/information and referral service; education, training and support for family/caregivers. Resource centers, including lending libraries, are located in each office. FERC has offices in Fremont, Hayward, Livermore and Oakland. It is a component of Alameda County’s Mental Health Services Act (Proposition 63) Community Services and Supports plan. FERC’s direct phone number is 888-896-3372; information is also available on its website
Family Caregiver Advocacy and Support Program Specializes in assisting families who have a relative with mental illness being served at John George Psychiatric Pavilion or in the criminal justice system. Help is available at the MHAAC main office Monday & Thursday 11:30 a.m. – 4 p.m., Tuesday & Wednesday 11:30 a.m. - 1 p.m. and Friday 9 a.m. – 5 p.m. by telephone or appointment and at John George Psychiatric Pavilion Monday & Thursday 5 p.m. - 7:30 p.m. and Tuesday & Wednesday 1:30 p.m. - 7:30 p.m. by drop-in visit. This program’s direct phone number is 510-835-0188.
Mental Health Advocates Program Provides individual assistance to people with mental illness who are trying to secure benefits and services, such as Supplemental Security Income (SSI), General Assistance, Medi-Cal, etc. The program also responds to phone calls for information about services in Alameda County. The direct phone number for this program is 510-835-5532.
Capacity & Certification Review Hearing Representation Programs Assist involuntary patients whose capacity to exercise their right to refuse treatment with antipsychotic medication is in question and patients who have been certified as needing up to 14 days of intensive involuntary mental health treatment. (The MHAAC also operates these programs and the Patients' Rights Advocacy Program in San Mateo County.)
Patients' Rights Advocacy Program Responds to questions and complaints from patients in psychiatric hospitals/facilities, and residents of halfway houses or board and care homes who feel one or more of their rights have been denied. (Calls are also received from concerned family members or friends on behalf of a relative or friend.) The program’s direct phone number is 800-734-2504.
Consumer and Family Assistance Office7 Assists people who are using or are eligible for Medi-Cal-funded mental health services in Alameda County. The program receives complaints or grievances about services from consumers and families, and then works to resolve the problem(s). The direct number is 510-830-3805.
Mental Health America of the Central Valley
Affiliate Executive: Helen Siporin
5130 East Clinton Way, Suite 2135
Fresno, CA 93727
Phone: (559) 981-6966
Fax : (208) 248-5976
Mental Health First Aid (MHFA) MHACV certified trainers provide this prevention and early intervention program for the non-clinical lay community.
Depression & Bipolar Alliance (DBSA) Peer Support Groups MHACV runs two bi-monthly DBSA support groups.
Parent Support Group MHACV runs a monthly support group for parents having children with mental health challenges - dissemination of information about diagnoses, treatment, special education, parenting techniques, etc.
Mental Health Association of Orange County
Affiliate Executive: Jeff Thrash
822 Town & Country Road
Orange, CA 92868
Phone: (714) 547-7559
Fax: (714) 543-4431
Outpatient Services MHA, through contract with the County of Orange, operates clinics in Costa Mesa, Garden Grove and Lake Forest where mental health professionals provide primary mental health treatment, medication management and support to individuals referred by the Orange County Health Care Agency.
SSI Outreach Trained staff assists consumers with the SSI application process, from arranging for medical records, to completing initial paperwork, interfacing with Social Security, in-service trainings, consultations and referrals
Clubhouse/Recovery Center Consumer-run/member driven Clubhouse Programs in Costa Mesa, Garden Grove and Lake Forest offer self-help, support and education, skill development, problem solving techniques and socialization. Membership for MHA clinical clients.
Administration Administration houses the Executive Director, Accountant, Human Resources, Medical Billing/Data Management, Operations and Development activities. Agency wide information and referrals are recorded here.
Hearing Advocacy MHA provides all probable cause hearings in Orange County representing mental health consumers regarding involuntary hospital stays. Advocates fill a state-mandated role, explain the process and provide support.
Rep Payee Program Approved by the Social Security Administration, provides financial case management services to disabled individuals to assure appropriate use of income, to address needs and strengthen basic skills and money management.
Homeless Services Homeless and Veterans Outreach Team provides linkage with other providers, including VA, shelter and income resources for homeless persons with mental illness.

"Options" is a multi-service center open 365 days per year offering services to the homeless mentally ill, including hot meals, showers, access to mental health/medical services, a variety of support programs, educational groups and rehabilitation opportunities.

The Back to Work Programs assist homeless mental health consumers prepare for secure and retain competitive, meaningful employment . The Housing Programs work with individuals in locating housing, prepares consumers for independent living, provides case management services, while developing housing options within the community.
Project Together Mentor Program Matches youth receiving mental health services from Orange County Health Care Agency, with an adult volunteer to increase self-esteem and improve social skills and realize his/her potential Traditional Age Youth and Parent mentors complete the program.
Thrift Shop Job Training Center MHA first consumer operated businesses and supportive employment Centers. Clients are prepared for competitive community employment in the retail industry. Thrift Shop community contributions are made available to newly housed homeless and retail sales support MHA programs.
Orange County Task Force on Hoarding Orange County Task Force on Hoarding is a volunteer advisory group that meets monthly to review residential hoarding situations that affect the health and safety of individuals in Orange County. The task force provides educational workshops and seminars on hoarding disorder.
Mental Health America of San Diego County
Affiliate Executive: Daphyne Watson
4069 30th Street
San Diego, CA 92104
Phone: (619) 543-0412
Fax: (619) 285-1938
Breaking Down Barriers Community Outreach to underserved communities of color (African, Latino, Native American, African American, LBGTQ, Veterans) and provide education, referrals, and other support services.
Courage To Call Veterans Support Services and Outreach
Father To Child An evidenced-based African American Fatherhood Program, encouraging, educating, and supporting the parenting skills of African American fathers.
Visions Clubhouse Clubhouse for adult consumers with mental illness, providing supportive services and socialization for participants.
Self-Help Directory List various self-help services in San Diego County
Mental Health First Aid A training and education program which teaches participants how to assist someone experiencing a mental health crisis.
Mental Health Association San Francisco
Affiliate Executive: Eduardo Vega
870 Market Street, Suite 928
San Francisco, CA 94102
Phone: (415) 421-2926
Fax: (415) 421-2928
SOLVE (Sharing Our Lives: Voices and Experience) SDR (Stigma and Discrimination Reduction) Speakers Bureau comprised of 30 individuals who share their experiences with mental health conditions via 50 presentations per year. (CAN BE LEVERAGED)
Peer Response Team for Hoarding and Cluttering Rapid peer support and empowerment for individuals dealing with hoarding and cluttering challenges. 1:1 support and support/ empowerment groups provided by 4 part-time staff from MHASF with lived experience of hoarding challenges.
Institute for Compulsive Hoarding and Cluttering Education, training, and support for individuals dealing with hoarding challenges and service providers/family members. Includes weekly support group, 2 intensive treatment groups, information and referral, bimonthly community task force, and trainings/presentations for community based organizations and others.
Prevention and Recovery of Early Psychosis (PREP) Early intervention program for individuals dealing with early onset/high risk of psychosis. MHASF coordinates outreach presentations, educational materials, youth engagement, anti-stigma messaging, and yearly conference for program.
Resource Development Program 3 year Project that provides Training and Technical Assistance to SDR (Stigma and Discrimination Reduction) Programs across California as well as research on best practices in stigma reduction.
Promising Practices Program 3 year Project that provides Training and Technical Assistance for programs in ethnic/cultural communities in California that hold promise in stigma reduction as well as research on promising practices (PP).
Wellness Works! Program 2 year Project that provides training and support for workplace wellness programs across California.
Mental Wellness Center
Affiliate Executive: Annmarie Cameron
617 Garden Street
Santa Barbara, CA 93101
Phone: (805) 884-8440
Fax: (805) 884-8445
Housing Projects and Associated Program Licensed Board and Care Home: Casa Juana Maria. This adult residential facility is licensed by California’s Community Care Licensing Department. Each resident has his or her own living plan that focuses on nurturing strengths and supporting needs.

Affordable Apartments for independent living: Eleanor Apartments. Houses tenants in seven two-bedroom apartments, plus one unit for the Resident Manager.

Garden Street Apartments. Houses tenants in fifty-one studio, one-bedroom, and two-bedroom units – of which, one is occupied by a Resident Manager, thirty-seven by tenants with a mental health diagnosis, and thirteen by downtown workers.

Housing Assistance Loan Program (HALP): Provides zero-interest loans to adults with mental health disabilities who are otherwise ready for independent living but for whom paying the security deposit and last month’s rent may be prohibitively expensive.
The Recovery Learning Center at the Fellowship Club (RLC) The RLC meets basic needs through nutritious lunches and snacks, and donated clothing and hygiene items at the Care Closet (a retail-like setting). Recovery needs are met through educational and support groups, recreational activities (including art and computer rooms), in-house supported employment positions, and peer socialization opportunities. Club members often take leadership roles and coordinate new activities.
Friendship Line Trained Peer Support Specialists operate the line five nights per week, Monday through Friday, from 5:30 pm through 8:30 pm. If someone is in need of a friendly, understanding and supportive peer they are able to reach out and call the Friendship Line. This program is not a crisis line.
Employment Services People diagnosed with a mental illness who want to work in competitive jobs are referred to Employment Services through the local Department of Rehabilitation office. Once they begin working with Employment Services staff, every person is supported to find, be placed in, and retain jobs in the Santa Barbara area.
Education Mental Health First Aid, which teaches people to recognize signs of mental illness and how to respond in a crisis using a five-step action plan; and Mental Health Matters, an enrichment curriculum developed by the committee to help students twelve and older understand mental health.
Family Services Two Family Advocates provide support, information about various processes and resources, and guidance to family members with a relative diagnosed with a mental illness. The Family Advocates meet with family members individually or communicate over the telephone, and lead weekly support groups for family members in English and Spanish.
Mental Health America of Northern California
Affiliate Executive: Susan Gallagher
1908 O Street
Sacramento, CA 95811
Phone: (916) 366-4600
Fax: (916) 855-5448
MH First Aid Mental Health First Aid is a 12-hour training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. The evidence behind the program demonstrates that it does build mental health literacy, helping the public identify, understand and respond to signs of mental illness.
Overview of ADA and How to Request/Provide Reasonable Accommodations This training provides an overview of employment law issues related to the ADA and mental health needs as well as trains HR managers on how to respond to requests for reasonable accommodation.
WRAP MHANCA has advance facilitators in the Copeland WRAP model, and can provide technical support and training towards helping develop WRAP support groups and WRAP plans. These are some of our PEI programs. I’m not sure how they can be leveraged for businesses, but they can be a resource for employees seeking support and assistance with their mh needs or with someone they love and support.
Consumer Warmline PEI program aimed at providing social support and telephone reassurance to mental health clients across the lifespan. Support is available in 5 languages, including Hmong, Spanish, Vietnamese, Russian, and Sinhala.
Supporting Community Connections for Older Adults PEI program, provides self-help support and volunteer visitors for older adults clients in Sacramento.
Promotoras PEI program serving Latino families in Placer counties’ system of care, providing self help support, linkage with community resources and navigating the public education system for youth with mental health needs.
Transitions – Mental Health Association
Affiliate Executive: Jill Bolster-White
P.O. Box 15408
San Luis Obispo, CA 93406
Phone: (805) 540-6500
Fax: (805) 540-6501
SLOtheStigma: This is an awareness campaign designed to put the brakes on the stigma surrounding mental illness, raise public awareness about mental illness, and to guide those in need to the many mental health services in San Luis Obispo County. Transitions-Mental Health Association has collaborated with 20|20 Creative Group to produce a fifteen-minute documentary telling the stories of four San Luis Obispo County residents with depression, bi-polar disorder or schizophrenia. The stories shed light on their struggles, diagnoses, and treatment…and provide hope to others. Call Shannon McOuat at 805-540-6510 for more information. Documentary available in Spanish.
Our Personal Journeys Mental Health Awareness on Campus: This 20 minute documentary was created by the Cal Poly University Week of Welcome (WOW) Awareness Committee in collaboration with Transitions-Mental Health Association in 2011. The video discusses topics such as stress and the seriousness of depression and suicide aimed at college age youth. Call Shannon McOuat at 805-540-6510 for more information.
The Shaken Tree: This locally-produced and award-winning documentary illuminates the journey families experience when a loved one has chronic and persistent mental illness. Call for information on upcoming presentations or to schedule a viewing in your area. Call Janice Holmes at 805-540-6571 for more information. Documentary available in Spanish.
Familias Unidas Saben (United Families Know): A Family Educational Video on Mental Illness in Spanish followed by a presentation. As the Latino population continues to grow, so does the need for Spanish-language educational material to increase awareness about seeking professional behavioral health care when needed. This film addresses cultural factors, religious beliefs relating to mental illness, and concerns about stigma which impede access to professional care. This film also details the symptoms of major illnesses including schizophrenia, depression and bipolar disorder. This film was designed to educate monolingual Spanish-speaking families and clients, teaching them about mental illness. Family members talk about their own experiences in facing its challenges and encourage those watching not to be afraid to seek help for themselves or their loved ones. Call Shannon McOuat at 805-540-6510 for more information.
Stamp Out Stigma (SOS): This is a presentation given by a panel of speakers who give a brief overview of what it’s like living with mental illness, how they have achieved some level of recovery, and how stigma has played a role in their lives. After their overviews, the presentation is opened up to the audience and they are encouraged to ask any questions that they may have of our presenters. This presentation can be flexible and may involve family members, “professionals,” or anyone else that would lend a different perspective. It can also be as short as 30 minutes, or as long as 2 hours, depending on what is desired. Call Jessica Arnott at 805-540-6576 for more information.
In Our Own Voice: This presentation is similar to an SOS, but is a little more structured. It has a video that plays along with the presenters’ stories. As the video talks about “Dark Days” or “Maintaining their Wellness,” the presenters pause the DVD and share their personal stories within the same format. The main difference is that this is a 1 hour presentation, and while the audience may ask questions, it’s not the main focus of the presentation. This presentation is usually requested by people who would like a strong visual aid (e.g., middle schools) or by professional training programs (e.g., nursing/psych tech programs). Call Jessica Arnott at 805-540-6576 for more information.
SLO Wellness Centers: This presentation is given by one or more members of the Wellness Centers who give a detailed overview of what each Wellness Center has to offer (locations in Atascadero, San Luis Obispo and Arroyo Grande). The presenters also add in elements of their own personal story and how the Wellness Centers played a positive role in their recovery. The presentation is flexible in that it can be done in 15 minutes or 45 minutes depending on the needs of the audience. Call Meghan Walters at 805-540-6577 for more information.
SLO Hotline (800-549-4499): SLO Hotline is for emotional and mental health support as well as a suicide prevention and mental health crisis line that is staffed 24 hours a day, seven days a week. Confidential telephone services are always available for anyone in suicidal crisis or emotional distress through this program. SLO Hotline is also available to answer non-emergency calls from anyone in need of emotional or mental health information or referrals. In addition to providing these services, SLO Hotline strives to reduce stigma, educate and inform our community about mental illness – what it is and is not. Call Shannon McOuat at 805-540-6510 for more information. Services available in Spanish. Transitions-Mental Health Association Inspiring hope, growth, recovery and wellness in our communities. • 805-540-6500 •

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